LOCATION: 1312 Trans Canada Way SE Medicine Hat, AB T1B 3Z9  LOCAL NUMBER: 403-529-2181
Big M Ford
Big M Ford
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COVID-19 Statement

Sales Procedures:

  • Shop online 24/7/365 – our full inventory is available for viewing online with many pictures of the exterior and interior of the vehicles
  • Our sales team are available for video chats and virtual vehicle walk-throughs that can be emailed or texted straight to your personal devices!
  • Financing and pre-approvals can be completed online, paper work can be done and signed virtually , credit card payments can be accepted by phone
  • A member of our dealership team can deliver your vehicle to your door and give you a virtual delivery to ensure you are fully comfortable with your purchase
  • We can help set up insurance, transfer registration and pick up license plates to minimize in-store visits
  • Shop online 24/7/365 – our full inventory is available for viewing online with many pictures of the exterior and interior of the vehicles
  • Our sales team are available for video chats and virtual vehicle walk-throughs that can be emailed or texted straight to your personal devices!
  • Financing and pre-approvals can be completed online, paper work can be done and signed virtually , credit card payments can be accepted by phone
  • A member of our dealership team can deliver your vehicle to your door and give you a virtual delivery to ensure you are fully comfortable with your purchase
  • We can help set up insurance, transfer registration and pick up license plates to minimize in-store visits

A person disinfecting a door handle

Cleaning:

  • All of our service employees who deal with customer vehicles are to wear gloves when handling a customer’s property.
  • Disinfecting Exterior door handles, Steering wheel (including buttons), Center console (outside only), Gear Selector (Dial/Handle), Radio/HVAC Areas, Touchscreen, Start/Stop button, Driver door armrest and center console, Window/Seat/Mirror controls, Rear View Mirror, Seatbelt Buckle & Anchor, Key Fobs.
  • Ensuring that all vehicles, after being given out for test drives and service loaners, are properly cleaned and disinfected.
  • Ensuring that interior and exterior doors in the dealership are wiped down multiple times throughout the day to ensure that they are properly cleaned.
  • Customer waiting room is constantly being wiped down (armrests, coffee tables)
  • Each sales professional and front-line employee has access to disinfectant wipes and latex gloves which are readily used.
  • Employees at Big M Ford are ensuring they are constantly washing their hands regularly throughout the day if they are not using Latex gloves.

Couple Shaking Hands With Business Person (1)

Service Procedures:

  • Our courtesy transportation vehicle is constantly sanitized with medical grade disinfectant so ensure every ride is up to our dealership standards
  • Vehicle Pick- up and delivery service is available to every Big M Ford Lincoln customer if they are unable to bring their vehicle into service or prefer to stay at the comfort of their home while the work is being performed.
  • Technicians will wear gloves to perform all work
  • Appointments can be made over to phone, or directly online.
  • Vehicle drop off box is located beside the large service door for customers who want to drop off their vehicle after hours to avoid instore visits.
  • Credit Card payments are accepted over the phone, and after hour pick ups can be arranged with our advisors.
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    Big M Ford Lincoln

    New and Used Ford Cars, Trucks, SUVs in Medicine Hat, AB

    Call us now: 403-529-2181
    Located at 1312 Trans Canada Way SE Medicine Hat, AB T1B 3Z9

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